Starting from Free
Get enrolled
Learn more
Has discount
❌
Made in

English
Last updated at

Fri, 23-Dec-2022
Level
Beginner
Total lessons

1
Total duration

00:00:00 Hours
Number of reviews

0
Total enrolment

1
Avg rating
Short description
Endorsed Customer Service Level 1 Certificate of Achievement.
-
-
Requirements
  • None
Outcomes
  • A detailed understanding of the importance of quality Customer Service
  • The confidence to handle challenging Customers and difficult situations
  • Familiarity with audience research and analysis
  • The ability to nurture and develop meaningful Customer relationships
  • A deeper understanding of the psychology of the Customer
  • The opportunity to climb the career ladder in a Customer Service setting